FAQs

FAQ – KORYO SKINCARE

1. What makes Koryo Skincare special?

Koryo Skincare combines the best of both worlds: cutting-edge K-Beauty innovation meets German skincare science and precision. Our formulations are based on the latest dermatological research and feature highly effective, skin-friendly ingredients for visible results.

2. Where are your products made?

Our high-quality products are manufactured in leading production facilities across Europe and the USA under strict quality standards.

Behind every formula is German skincare expertise, ensuring innovation, safety, and maximum efficacy.

3. Are your products vegan and cruelty-free?

Absolutely! Our entire range is 100% vegan and cruelty-free, meaning we never test on animals.

4. How fast will I receive my order?

Germany & EU: 2-5 business days
USA: Only 3-day delivery thanks to our local production & warehouse
Worldwide: Depending on location, 5-7 business days

5. Do you offer discounts or exclusive deals?

Yes! Sign up for our newsletter to receive exclusive discounts, early access to new launches, and special promotions. Also, follow us on social media for giveaways and flash sales.

6. Where can I find you on social media?

📷 Instagram: @koryoskincare & @koryoskincare.de
🎥 TikTok: @koryoskincare

7. Are your products suitable for sensitive skin?

Yes! Our products are dermatologically tested and formulated with gentle yet powerful ingredients. If you have concerns, we recommend a patch test or reaching out to our team for personalized skincare advice.

9. Why should I choose Koryo Skincare?

💎 The perfect fusion of K-Beauty & German skincare science
🚀 Fast shipping – 3-day delivery in the USA!
🌱 Vegan, highly effective & skin-friendly formulations
🔥 Among the first skincare brands on TikTok Shop Germany!
💊 Now available on Shop Apotheke – trusted & dermatologist-approved

10. I have more questions – how can I contact you?

We’re happy to help! Reach out via email at support@koryoskincare.com or message us on social media.

This version keeps it engaging, clear, and persuasive while emphasizing the key selling points. What do you think? 🚀😊

What types of Payment do you accept? - All Standard Payments.

We accept all Payments by Visa, Mastercard And PayPal.

What are your shipping options? - Limited by volume.

We exclusively provide fast and secure shipping.

What if the item I ordered arrives damaged?

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 5 days of receiving that item and we'll work it out with you.

Shipping • Returns • Contact Us

Can I cancel my order after I've made a purchase on the website? - You can.

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item? - Our Guarantee.

Our refund policy is 7 days starting only when our package is delivered to your address. To maintain our low pricing and passing on the savings to you, the item will be returned directly to that vendor. Don't worry, we shall assist you with the process. Many of our vendors offer returns and, although rare, some vendors may have a no-refund policy on all their orders. In extreme cases, we shall reserve the right to overturn a vendor's return policy.